ENGLISH

How long will the deposit last? If there is deposit issue, what can I do?

BTC deposit requires 2 confirmation (20 minutes or so). ETH deposit  requires 30 confirmation (10 minutes or so). 

Normally , after deposit, you can see the deposit record and deposit status as well as the number of block confirmation, so that you can track the deposit status. 

 If there is still no record after 30 minutes of deposit, please contact us and send your EMAIL and TXID to us for checking  Support@bitallex.com

2018-05-27 12:37

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